Shipping Information

Thank you for choosing HSU. Here's important information about your order:

Order Processing: We will process your order upon receiving payment. Your order will dispatch from our London, or Taipei studio.

Order Processing Time: Your order is usually processed within 2-4 business days. Customized or out-of-stock items may need an additional 1-4 weeks.

Shipping Methods:

  • Standard Shipping: 5-14 business days
  • DHL Shipping: 5-7 business days


Tracking Your Order: Once shipped, you'll receive a confirmation email with a tracking number. Track your order on our website or the carrier's site.

Shipping Costs: Costs depend on the chosen method and can be viewed during checkout.

Delivery Issues: Contact support at help with delivery issues.

International Shipping: We offer international shipping. Note: Additional customs fees and taxes may apply.

We appreciate your order and hope you enjoy your purchase!