Guarantee


It covers all HSU Jewellery, and HSU JEWELLERY LONDON Member is exclusively extended 8 MONTH GUARANTEE.

Does not cover damage caused by wear and tear or due to accidental or lack of care. Our Care Instructions must be followed to be valid Any repair or modification of HSU jewellery not conducted by HSU voids our Guarantee. Please read our Care Instructions to know more tips on caring for your HSU Jewellery.

 

Care Instructions

  • SILVER

    Silver Jewellery will naturally tarnish over time. Always protect your jewellery from knocks, scratches, chemicals, sunlight and heat/cold to minimise these effects. We recommend removing jewellery when you wash and particularly when on the beach, in the sea and in chlorinated water and when using bleach. Avoid spraying perfume or applying creams directly onto your jewellery as this will tarnish the metal. Do not wear your silver jewellery in extremely hot or cold weather and ideally, store silver pieces in an airtight bag to help reduce tarnishing.

  • GOLD PLATE

    Gold Plated jewellery must be treated with care. Avoid use of any chemicals such as hairspray, body lotions perfume and household cleaning products and you should also avoid exposure to high temperatures or grease. We suggest not to wear your gold plated jewellery to the gym, swimming or shower. Don’t use traditional jewellery cleaners on your plated jewellery, or any other chemical-filled solution. Instead, rely on a soft cotton cloth and warm water.
 

REPAIRS

  •  After guarantee months, please contact us to discuss the repair and charges. We also provide service for re-gold plated your HSU jewellery.  Please contact us on info@hsujewellery.uk